Shipping Policy
Effective Date: January 14, 2025
At HeadphonesShop, we are committed to providing fast, reliable, and secure shipping for all orders. This policy outlines our shipping methods, delivery timeframes, costs, and other important information.
1. Shipping Destinations
We currently ship to:
- All 50 U.S. states
- Select international locations (Please contact us for availability)
2. Processing Time
- Orders are processed within 1-3 business days (excluding weekends and holidays).
- Orders placed after 5:00 PM (EST) will be processed the next business day.
- If there are any delays due to high order volume or unforeseen circumstances, we will notify you via email.
3. Shipping Methods & Estimated Delivery
We offer the following shipping options:
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping (U.S.) | 5-7 business days | Free for orders over $100, otherwise $6.99 |
| Expedited Shipping (U.S.) | 2-4 business days | $14.99 |
| Express Shipping (U.S.) | 1-2 business days | $29.99 |
| International Shipping | 7-14 business days | Calculated at checkout |
- Expedited and Express shipping options are available at checkout.
- International shipping times may vary due to customs and local regulations.
4. Tracking Your Order
- Once your order is shipped, you will receive an email confirmation with a tracking number.
- You can track your package via our website or the carrier’s tracking page.
5. Shipping Delays
We are not responsible for delays caused by:
- Severe weather conditions
- Customs clearance for international shipments
- Carrier service disruptions (e.g., strikes, holidays)
If your package is delayed beyond the estimated delivery time, please contact us for assistance.
6. Lost or Damaged Packages
- If your package is lost in transit, please contact us within 7 days of the expected delivery date.
- If your order arrives damaged, please email us within 48 hours with photos of the damage, and we will assist with a replacement or refund.
7. Incorrect Shipping Address
- It is the customer’s responsibility to provide an accurate shipping address.
- If an incorrect address is provided, we are not liable for lost shipments.
- If an order is returned due to an incorrect address, customers may need to pay additional shipping fees for re-delivery.
8. Contact Information
For any shipping-related inquiries, please contact us:
📍 Address: 1523 State 14 Hwy, Petersburg, Nebraska (NE), 68652
📞 Phone Number: (402) 386-5573
📧 Email: info@headphonesshop.click
🌐 Website: headphonesshop.click